Returns
Returns on auto-pilot
Fully-automated returns portal, branded emails, and workflows - everything you need for your team to spend less time on returns, and to keep customers coming back.
Speak with our team
Automate your returns process for both your team and your customers.
Branded Returns Portal and Emails
Make your portal feel like an extension of your brand, not Frate’s. Enjoy the flexibility to customize text on every screen to match your unique experience.
Returns Portal
Branded to blow away your customers.
Branded Emails
Keep your customers informed at every step, giving them ultimate peace of mind.
Return Status Page
Keep your customers in the loop after they submit their return.
Branded Return Status Page
Reduce CX tickets by allowing customers to track the status of their refund and retrieve their return label/QR code.
Unlimited Possibilities
Choose from hundreds of combinations of Conditions and Actions to take full control over your return policy.
Why customers choose frate
"It is the most personal support system we've ever used. Kinda like texting a friend, we shoot them a concern, and immediately they're taking care of us."
Rachel Piccone,Head of CX
The Frate Ecosystem
We're building returns, and only returns. You can't bring outsized value if you're focused on too many things. That's why we integrate with other industry leaders so we can all do what we do best.
Returns, Optimized.
Profits, Maximized.
Discover the real results our solution delivers and transform
your returns process—let’s get started.
